Thank you for shopping at Fav Shopping. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Some items are non-returnable and non-refundable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchanges
If you need to exchange an item, please contact us with the details of the product you want to exchange and the product you want in exchange. We will process the exchange once we receive the original item.
Contact Us
If you have any questions on how to return your item to us, contact us:
- Email: support@favshopping.com
- Phone: +92-3140834793(only whatsapp)
This policy is effective as of May 30, 2024.